Refund Policy
Last Updated: 23/03/2025
At Tantrik Magic, we strive to ensure that our customers are satisfied with their purchases of digital e-books in PDF format. Due to the nature of digital products, we have established the following Refund Policy to provide clarity and transparency regarding refunds and returns.
1. Non-Refundable Digital Products
All digital products, including PDF e-books, sold on Tantrik Magic (https://tantrikmagic.com) are non-refundable once the purchase is completed and the file has been successfully downloaded. This is because digital files cannot be physically returned, and the nature of the product allows immediate access and use upon purchase.
2. Exceptions to the Refund Policy
Refunds may be considered only in the following exceptional circumstances:
- Incorrect or Misrepresented File: If the downloaded file does not match the description provided on the product page or is defective (e.g., corrupted or incomplete), you may be eligible for a refund or replacement. To request a refund under this exception, you must contact us within 7 days of your purchase.
3. How to Request a Refund
If you believe you are eligible for a refund under the exception outlined above, please follow these steps:
- Contact our customer support team at info@tantrikmagic.com within 7 days of your purchase.
- Provide the following information in your email:
- Your order number.
- A detailed explanation of the issue (e.g., how the file does not match the description or is defective).
- Any supporting evidence, such as screenshots or descriptions of the problem.
- Our team will review your request and respond within 5 business days. If your request is approved, we will process the refund or provide a replacement file, as applicable.
4. Availability of Purchased Files
Once your payment is successfully processed, the purchased PDF e-books will be immediately available for download in your account under the “Downloads” section. These files will remain accessible in your account for future downloads, so you can access them at any time.
5. Refund Processing
If your refund request is approved, the refund will be issued to the original payment method used during the purchase. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider. Typically, refunds are processed within 5-10 business days.
6. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
Email: info@tantrikmagic.com
Address: 1107 Cedarberry Rd, 69101 North Platte, Nebraska, USA.
We are here to assist you and ensure your satisfaction with our products and services.